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- Hisotry of SR | Seasons Reflection
A new Chapter of Merry. Seasons Reflection company was founded over a decade ago, with a focus on quality holiday decor to reflect the seasons' warmest memories. Soon, we will continue our traditions as we move from the Seasons Reflection name sake, to Merry Co. And what a ride it has been... 2014 Our Founding Mark. Focusing on redefining the flocking industry, Seasons Reflection pioneered SnoFlock. An all-in-one flocking powder designed for at-home use, NO SPECIAL TOOLS REQUIRED. 2018 Snoing Strong. By 2018, SnoFlock became the most popular at home snow flocking powder in the world. Seen on shows such as HGTV, The Kelly Clarkson Show, and used in decor in the Mall of America, Westfield, and others around the world.* We introduced new accessories for SnoFlock such as SnoShimmer and SnoGlue, further elevating the Sno Experience. *SnoFlock is not sponsored nor endorsed by these platforms, nor was SnoFlock used in these spaces for commercial exposure. Glo enters the room. 2019 2019 was a pivotal year for Seasons Reflection. 1st. SnoFlock was redesigned in anticipation for its first retail launch in Christmas 2020, along with its sister products SnoShimmer & SnoGlue. 2nd. This was the year when we finally had enough of warm white LED's. All of our decor had this cold, dull, and lifeless yellow tint because of the low quality LED's used in traditional lighting sets. No matter the budget or the brand, we found no LED sets even remotely close to the true soft warmth of incandescent lights. So we decided to make our own. 2020 A Glo up during a stay inside. In early 2020, things were looking up! But soon the world turned. World wide shortages and delays forced us to abandon our retail ambitions. However, online sales stayed strong due to the at-home decorating culture explosion crafted from the new era. Given the new at-home environment, we spent countless hours working on Vintaglo. We began drafting a brand identity using one of our favorite vintage lighting brands: Royalites. After speaking with multiple factories and consulting with engineers, it was soon apparent why a Christmas product like Vintaglo never existed to begin with. Quality LED's are not cheap nor easy to find. Early on, we enlisted the help of a opto-lighting engineer to help us formulate the perfect LED. Boy was this a challenge. By the time we had reached our first prototype, our diodes had a quoted production price of over 20 cents for a single diode. Completely unviable for any production sets. Introducing a new member of the family. 2023 For one reason or another, we decided to take the crazy step and fully embrace Vintaglo development in early 2021. Working with multiple factories, engineers, chemists, and purchasing agents. We were able to optimize our LED to maintain a beautiful warm glow just like the incandescent sets we all love—but make them viable enough for use in string lights. The result? GloWarm LED's by Vintaglo are the highest rendering-quality Christmas light sets on the market. In fact, the light cast from our sets reaches qualities that rival some studio lighting equipment! This is what makes Vintaglo different. It's not just the color of our sets, the quality of the light cast from our sets was of upmost importance. And this is where we began contemplating a new brand direction. It finally happened. 2024 Vintaglo had a slow start. But in 2024 we began making moves to finally get into a more Christmassy mood by acquiring the name "MERRY CO." With so many products in our pipeline, from fragrances to greenery, we noticed we always leaned into traditional heirloom quality styles, notes and inspirations. And so, Merry Co. was born. Discouraged by the slow start with Vintaglo, we began trying to find people who share the same gripes as we do. And slowly, the word began to spread. But it wasn't until a disenfranchised Christmas-loving Gaming-PC-Lighting-and-Dishwasher-Pod-Disliking YouTuber found our sets that Vintaglo finally got a stage to the world. This pleasant surprise brought so many like minded people to understand the what and the why we created Vintaglo: To help bring back the traditions of Christmas, with the technology of tomorrow. The next Chapter of Merry. 2025 We're still writing this part. But we are thrilled and honored to have you along for the journey! Stay tuned for updates as we continue into the Christmas 2025 season. Please do forgive us for any broken links or off-branded elements as we make our transition from Seasons Reflection Co. to Merry Co.
- Help & Support | Seasons Reflection Co.
Have an issue? Contact us for help and service with SnoFlock, VintaGlo, Branch & Fir, or any of our selection of fine holiday decor. The Help Desk We strive on providing dedicated, knowledgeable support. The fastest way to reach us is generally via our email: SUPPORT@MERRYCO.COM Contact Form Name* Email* Message* Submit Frequent Inquiries: GENERAL TOPICS If I receive my order and it arrives damaged. What should I do? All orders are shipped with the highest quality standards, with the utmost care. If a package is clearly damaged (e.i. package is ripped/ crushed) refuse the package from the carrier. If the contents were damaged without any noticeable damage on the exterior packaging, not to worry! Contact us immediately and we will get this issue resolved as quickly as possible. Do you accept returns? Certainly! Return any un-used unopened items within 30 days for a full refund, minus postage. Kept it for longer? We offer a 60-day exchange or store credit policy for all brand new unopened items! Used, altered, modified, or abused products are eligible for return on a case-by-case basis and will be subject to restocking fees. You're changing the name to Merry Co., are you being sold? Absolutely not! Season's Reflection Co. operated from 2014 to 2024, has no outside investors. Initially, we planned to offer a variety of seasonal products but quickly discovered that the Christmas Season was where we truly shined. In 2022, we began searching for a new name to represent our brand. Merry Co., also known as The Merry Company, found its way into our hearts. After dreaming up the tagline "A Tradition of Christmas," it solidified its place in our minds, and we simply couldn't pass up the opportunity to move in this new direction. Even after our rename, we remain a fully self-run, family-owned operation dedicated to producing quality products and impeccable service. Do you ship internationally? At this time, due to ongoing trade talks, it has been difficult for us to manage all of the new duties and import laws imposed both by the US and importing countries. Given this environment, we have paused pre-order sales internationally as we take a step back and wait for talks to settle down. Currently, we are looking to resume international sales in late October 2025. Apologies about the delay, but Canada, United Kingdom, Australia, Germany, Norway, and New Zealand are all on the list of the first countries to be added to our international shipments. Note some of our lighting products won't work with international currents or voltages. VINTAGLO TOPICS Will Vintaglo lights be avaliable in 220/240 Volts for Europe? At this time, VintaGlo is available only as a 100-125V AC/DC-compatible light string, suitable for power systems in the United States, Canada, and Japan. Currently, the only way to use VintaGlo in Europe is by using a step-down inverter to convert power from 220/240V to 120V. These inverters are readily available at home improvement stores and online. We are actively working on EU-compatible sets! However, we do not yet have an estimated release date. As a small operation, we are focused on improving our existing product lines before launching new options for additional markets. That said, we are expanding our production capacity to support the development of 220/240V-compatible sets. Stay tuned for updates through our newsletter! Will you have more Vintaglo color options? Yes! The most popular options will be developed first. Currently, we are focusing on releasing the ever-popular Red, Green, Blue, Amber, and Magenta mix. When we have additional production capacity, we do plan to release solid-colored sets and more mini-light styles. Got a suggestion? Let us know! We work year-round to develop and improve our products and are always excited to hear customer preferences and ideas. Your feedback helps us allocate our time and development resources to the most requested products. Why are you focused on plastic bulbs, rather than glass? One of our favorite questions! It's no secret that LEDs made energy-efficient, long-lasting, and durable holiday lighting possible. However, this came at the cost of warm, beautiful colors. Today, manufacturing practices have become so streamlined and cost-efficient that many LED sets are being made to standards no more durable than the incandescent sets of the past. To us, this made no sense. Why invest in a new technology if you're still susceptible to the fragility of yesterday's sets while also compromising the warm, rich color? When launching Vintaglo, our first and foremost non-negotiable was quality, long-lasting sets. This is why we are so focused on plastic composite development. We've developed all our plastic compositions from the ground up, replicating glass-like reflective qualities in plastic and achieving something never before done in the industry. Because we are reflecting and filtering color through plastics that are millimeters thick—rather than microns for lacquered glass—achieving that imperfectly perfect look is extremely difficult and costly. This is why it was never attempted before in the industry. Additionally, the quality of the LED diode plays a critical role. Developing, and implementing, an extremely high-quality LED in a tiny package to then cap it with a custom composite cap is far too expensive for most manufacturers to even consider. Sadly, no matter the quality of colored lacquers or glass, the lenses of current glass offerings still fade in the sun, peel over time, and make decorating more time-consuming and frustrating when you're dealing with fragile glass lenses and bulbs. This, once again, is why we focused so heavily on composites. Our Vintaglo Professional Series mini-lights will not fade under normal operating conditions or shatter during rough installation. Our sets undergo a minimum of 10-season-equivalent UV testing before approval, ensuring they will last, fade-free, for years to come. Will Vintaglo ever have glass lights? Glass-based lighting is certainly an open door for us. We are looking into every option available to extend our offerings to people who have specific preferences—which include glass sets. Whats the deal with Vintaglo bulbs? Will they ever be released? At Vintaglo, we are dedicated to our philosophy of creating long-lasting, durable, composite-based construction methods that replicate the warm, authentic look of glass incandescent lighting. This has proven to be a significant challenge, and our focus remains on perfecting this development. While we are making great progress, we currently don’t have a specific timeline for when these bulbs will be ready for enjoyment. ON A SIDE NOTE: It's no secret that there are already plenty of amazing LED C-style glass bulbs on the market. If you're in a hurry to complete your holiday setup, we encourage everyone to support small businesses—even if it's not our own. Every small business dedicated to this craft contributes to the heart of holiday traditions by creating unique, meaningful products. Developments like vintage-style holiday lighting require countless hours of design, testing, and production—work that many large manufacturers shy away from, preferring to continue producing the same easy-to-sell products year after year. Supporting small businesses helps accelerate the development of innovative new lighting products that a select few are so eagerly waiting for. Return Terms & Conditions General Terms Lighting Garlands & Wreaths SnoFlock Flocking 30 Day returns with full refund for new, unused items, in original condition. 60-day exchanges for a different item from our store or store credit for new, unused items, in original condition. Less return postage. Used, altered, modified, or abused products are subject to restocking fees and are not eligible for our 60-day exchange program. Lighting should be returned in the original condition. Signs of obvious use or neglect are subject to restocking fees. Due to the nature of our Vintage replicating technologies, our lights are made with a hybrid process combining old and new technologies with patent pending elements, some variation is normal and leads to the overall aesthetic charm. Full 30-day return policy applies to unused garlands & wreaths. Any greenery that is returned with any attempts to alter, remove branches, add flocking, painted, glittered, or otherwise changed in other permanent manner are not eligible for returns. Used or neglected items may be subject to an up-to 50% restocking fee determined on a per case basis. Only new and unused garlands & wreaths are eligible for our 60-day exchanges. SnoFlock is covered by an extensive 30-day return, and a 30-day guarantee! If SnoFlock is not the best artificial snow flocking you’ve tried, simply return your used package within 30-days of your original order date to receive a full store credit or refund (minus original postage costs). New, unopened packages are eligible for our industry leading 30-day return / 60-day exchange program. 30-DAY RETURNS All orders from Seasons Reflection Co. are backed by our don't love it, don't keep it 30-day return guarantee. If you are not happy for any reason, simply return your order for a full refund.* *Limitations apply, see terms below. 60-DAY EXCHANGE We get it, plans change! That's we we offer an industry leading 60-day exchange! Simply exchange or return your new item for store credit!* *Limitations apply, see terms below. Sign up for some Magic We're just getting started. far more ways to reflect the season coming your way. Sign up for sales, updates, and new arrivals.
- Terms & Conditions | Seasons Reflection
The use of Seasons Reflection Co.s products, services, and websites comes with certian terms and conditions. Read more about product terms, gurantees, and limitations. Premium Christmas Garlands & Wreaths Terms, Conditions & Disclaimers Last updated: March 28, 2023 The use of our website or the purchase of any products or services from Seasons Reflection constitutes your understanding and compulsory agreement to be bound by the following terms and conditions. The content of this website is for general information, and is subject to change without any previous notice. These terms and conditions are applicant to seasonsreflection.com, snoflock.com, and the our mobile application, if any, operated by Seasons Reflection. Your access to and use of our services is conditioned on your acceptance of and compliance with these terms. These Terms apply to all visitors, users, and others who access or use any of our services. By accessing or using any of our services you agree to be bound by these Terms. If you disagree with any part of these terms, please refrain from the use of our services. PURCHASES If you wish to purchase any product or service made available through Seasons Reflection you may be asked to supply certain information relevant to your purchase including, without limitation, your shipping address, name, and email address. SUBSCRIPTIONS Subscribing to our newsletter, you allow Seasons Reflection to collect your personal email that is to be used for promotion and product placement. Emails are varied and Seasons Reflection reserves the right to email any relevant content. CONTENT Our website allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the royalty free ownership of such information and allow Seasons Reflection to claim ownership of, in its entirely, any submitted information. Upon recipient of any submitted material, you give Seasons Reflection the right to ownership and redistribution of said material(s). PRODUCTS Seasons Reflection makes no warranties, guarantees, expressed or implied, on any products that we offer through any of our services: seasonsreflection.com, amazon.com, ebay.com, walmart.com, etsy.com, etc. Any claims on products constituting certain abilities such as fire retardancy, durability, safety, visual appeal, ease of use, ect. are claims made on honest biases from historical and/or personal experiences with our products. Not at any time does Seasons Reflection guarantee any claims, and the use of our products are done so at entirely at your own risk. It shall be your responsibility to use products as directed and that they live up to your specific requirements. EXTERNAL LINKS Seasons Reflection has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Seasons Reflection not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. CHANGES We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Inaccuracies. There are times when Seasons Reflection may update our website with, or display, information with typographical errors, inaccuracies, or other technical errors that may deal with special offers, promotions, pricing, availability, etc. Seasons Reflection reserves the right to correct these errors at any time and surrender honoring any agreements made during the disclosure of these inaccuracies. COPYRIGHT 2017 - 2020 All of the content available on our website is subject to protection under copyright, trademark, service mark, trade dress, and other intellectual property rights held by Seasons Reflection. Any use of trademarked is intellectual property from this website or our services is strictly prohibited. Any downloading of any materials from our website, including any alterations thereafter, do not constitute any form of ownership. QUESTIONS If you have any questions about these Terms, please contact us. CLAIMS "The original SnoFlock" references to the original brand of "Sno-Flock" sold by aquatic reflection beginning in the year 2014, and does not imply nor state that our product had any previous engagements in the commerce market prior to the year 2014. Otherwise similar products have no infliction or tie to this claim. Claims regarding durability and longevity are made at the full sole discretion of Seasons Reflection and contain respective outlets that may have led us to conclude on the basis of our claim. SnoFlock claims to have no, and does not in any way, afflict with the General Mills product " Sno*Flok " which was discontinued in the 1970's. Seasons Reflection makes no warranties, guarantees, expressed or implied, on any products that we offer though any of our services: seasonsreflection.com, amazon.com, ebay.com, walmart.com, etsy.com, etc. Any claims on products constituting certain abilities such as fire retardancy, durability, safety, visual appeal, ease of use, ect. are claims made on honest biases from historical and/or personal experiences with our products. Not at any time does Seasons Reflection guarantee any claims, and the use of our products are done so at entirely at your own risk. It shall be your responsibility to use products as directed and that they live up to your specific requirements. SNOFLOCK APPLICATION DISCLAIMER Our SnoFlock application is intended to be done outdoors, it is advised to wear gloves, a dust mask and safety glasses in windy situations. Windy situations may result in flock loss, as the powder will drift away, In these conditions a covered porch or garage is best for application. If Flocking Pre-Lit items, please be sure that lights are rated for INDOOR/OUTDOOR use, as to make sure the water during application will not affect them. It is not immediately necessary to remove lights from pre-lit items, it is actually preferred to leave lights on prior to application, as the SnoFlock will cover the lights give a great soft under glow. Seasons Reflection is not liable/ responsible for any damages that occurred during the flocking process. We do not make any warranties, expressed or implied about the fire retardancy resistance or the fire prevention properties of this material; however, additives that inhibit the flammability and combustion are added for increased safety. As always use Christmas lights with caution and never leave Christmas lights operating while unattended. Always follow manufactures safety guidelines for their brand of lights. Although SnoFlock is completely natural, we do advise that you keep children and pets from ingesting this product as it may cause stomach cramps. All images and instructional text provided in the applications page are protected under copyright © 2016 — and any unauthorized use is prohibited. INSPIRATIONS / IMAGE SUBMISSION DISCLAIMER Regardless of approval of your idea, by submitting you give Seasons Reflection the right to use, distribute, and claim ownership of your idea(s) and image(s) on our website and to promote SnoFlock, VintaGlo, Branch & Fir, and other Products. QUESTIONS If you have any questions about our claims, please feel free contact us and we will try our best to assist you.